Practical guide

How do you measure workforce AI readiness?

Begin with the decision you need to make. A hiring decision, a learning plan and an AI rollout all need evidence, but they do not require the same interpretation of that evidence.

Define what “ready” means for this decision

Start by naming the people, work and AI systems involved. A recruiting team screening candidates for a role needs a fair, job-relevant decision process. An L&D team needs to find learning needs across a cohort. An AI transformation lead needs to understand both workforce knowledge and the conditions for safe adoption. Those are related questions, but no single test can answer them all.

Write down the decision before selecting a measure: what would you do differently if the result were high or low? If no action follows, a score is unlikely to be useful.

Three layers of evidence

Match the method to the question

Common AI knowledge

ExampleThe same six-area Core-6 assessment across a cohort

Useful forWho understands foundational concepts, risks and oversight

Does not establishHow they perform a specific task

Work in context

ExampleA separately designed interview or relevant work sample

Useful forHow knowledge is applied to a defined role or workflow

Does not establishA comparable organisation-wide knowledge baseline

Operating conditions

ExampleTools, policies, data access and manager support

Useful forWhether people have the environment to use AI safely

Does not establishIndividual understanding on its own

The genAssess product is the common Core-6 knowledge assessment delivered through Sova. The other methods above are separate activities an employer may choose to run.

A five-step measurement cycle

01

Identify the cohort and purpose

Decide whether you are measuring candidates, current employees, managers or another group. Make the purpose and intended use clear to participants.

02

Establish common knowledge

Use a consistent measure of foundational AI knowledge. Core-6 assesses six areas, including data governance, output evaluation and human oversight, in a 48-question operational form on Sova.

03

Add work and risk context

Consider which systems people actually use, where an error could harm others and what decisions remain human. For a specific job, assess relevant performance through a separately designed method when needed.

04

Choose the intervention

Turn knowledge gaps into targeted learning, clearer guardrails or further inquiry. Avoid treating a single overall score as a label that follows a person across unrelated roles.

05

Review change and impact

Reassess knowledge where appropriate, then check whether people can apply it in the real workflow. Monitor whether the process works fairly for the populations involved.

Example: hiring for a TA role

First measure the candidate’s Core-6 knowledge. Then, outside the genAssess product, ask a structured interview question about checking an AI-generated shortlist or run a job-relevant work sample. Consider the evidence together, with a human decision-maker.

Avoid false precision

Do not confuse one signal with readiness as a whole

Confidence surveys, usage counts and course attendance have legitimate uses, but they answer different questions from a knowledge assessment. A knowledge score still cannot prove that someone will use AI well in every task, or that an employer has suitable data, controls and leadership support.

Make an assessment consequential only to the extent supported by validation for that use and by a fair decision process. For EU AI Act literacy work, assessment may contribute evidence, but the law does not prescribe a Core-6 score or certify a particular level. Read the Article 4 explainer

The in-market assessment

See the Core-6 assessment in Sova.

One common AI knowledge assessment for candidates and employees, delivered through Sova.